Celestyal: New Simplified Fare Structure – Cruise Industry News

Celestyal has announced a simplified fare offering named “Celestyal One,” replacing the line’s current “Experience” and “Experience Plus” packages, according to a press release.

“Celestyal One” will include the cruise fare, complimentary essential WiFi for all guests, filtered coffee, tea, water and juice throughout the day (6am-10pm), unlimited free soft drinks in the main restaurants with meals, as well as port fees and taxes, and crew gratuities.

Celestyal is also simplifying its beverage offering with the removal of all beverage packages.

The company said that these will be replaced by a prepaid food and beverage wallet called “CelestyalPay,” which will be used onboard for any non-complimentary food and drink purchases.

Guests can either add the charges to their account as they go or can preload money to their “CelestyalPay” prior to sailing, to receive added bonus credits from the cruise line.  Guests can use their stateroom card to pay for any purchases through “Celestyal Pay” and check their balance throughout the cruise either online or via guest services.

The announcements are coupled with an increase in complimentary eateries onboard. Guests can continue to take advantage of the main restaurant Thalassa and buffet-style Taverna across the line’s two-ship fleet, and now dine at the Greek Deli or Pizza Oven as additional complimentary informal eateries available in the afternoons.

The changes will take effect on all bookings starting December 11, 2024, for cruises departing from March 21, 2025.

Lee Haslett, Chief Commercial Officer at Celestyal, said: “We’re passionate about high value – whether it’s value for time, money or experience. So, we’re thrilled to be introducing our new ‘Celestyal One’ fare structure and ‘CelestyalPay’ as a direct response to feedback from our guests and travel agent partners. Our new simplified approach offers enhanced inclusions, more choice, more flexibility and out-of-this-world value.